PRIVACY POLICY

La Clé Chic · Private Escapes Serenity FZC LLC · Sharjah Publishing City Free Zone · UAE Last updated : June 2026

1. INTRODUCTION

La Clé Chic · Private Escapes, operated by Serenity FZC LLC, is committed to protecting the privacy and personal data of our clients and partners. This Privacy Policy explains how we collect, use and protect your information.

2. INFORMATION WE COLLECT

We may collect the following information when you contact us or make a booking :

  • Full name

  • Email address

  • Phone number / WhatsApp number

  • Travel dates and preferences

  • Number of guests

  • Payment information

3. HOW WE USE YOUR INFORMATION

Your information is used solely to :

  • Process and confirm your booking

  • Communicate with you regarding your stay

  • Coordinate services with our villa and concierge partners

  • Respond to your enquiries

We do not use your information for marketing purposes without your explicit consent.

4. DATA SHARING

Your personal information is shared only with the partners directly involved in your booking — villa managers, concierge teams and service providers — strictly on a need-to-know basis.

We do not sell, rent or share your personal data with any third party for commercial purposes.

5. DATA SECURITY

All personal data is handled with the highest level of discretion and security. We use secure communication channels including encrypted email and WhatsApp Business.

6. DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

7. YOUR RIGHTS

You have the right to :

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

To exercise any of these rights, please contact us directly.

8. COOKIES

Our website may use essential cookies to ensure basic functionality. We do not use tracking or advertising cookies without your consent.

9. CONTACT

For any privacy-related enquiry :

📧 contact@laclechic.fr 📱 WhatsApp : +971 58 550 84 23 🌐 laclechic.fr